Tired of being in a dead end job or no work-Acquire the skills & get the jobs
Get hands-on technical training to develop the high-level skills demanded by today's leading customer Call Centres, to enhance opportunities for recruitment and employment in this exciting, growing sector.
Curriculum
Ø Basic Telephone Skills & Managing a Call
Ø Call Centre Overview and Managing a Customer
Ø Essentials of a Good Call Centre Professional
Ø Introduction to CRM Tools & Softwares
Ø Call Centre Terminologies
Course Includes
Ø Intensive 2 Weeks Instructor Led Training
Ø Training Material and Books
Ø Career Talks with Telecoms HR Managers
Ø Referrals to Call Centre Companies
Ø Professional CV Writing to highlight new status to get the jobs
Qualified Candidates will be offered a job in our Call Centre.
Forward your CV on moon_international@ymail.com to get register.
For Further information and bookings call on 0323-2338341, 0332-2222342.
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